Visitor Information

We are happy to welcome you at Benrath Palace and want your visit to be unforgettable. You haven’t found out about Benrath Palace and Park Foundation’s range of offers yet or would like to have your questions answered in advance? We have gathered all the information you need.

Information at a glance

COVID 19

According to the current Covid Protection Ordinance, only immunized persons who have been fully vaccinated or have recovered are permitted to visit cultural events and facilities. Please note that you may also visit Benrath Palace only with proof of immunization (valid vaccination certificate, certificate of recovery) in conjunction with your ID card. Children and adolescents up to and including the age of 15 and persons who have a certificate stating that they cannot be vaccinated against Covid-19 for health reasons are exempt from this rule. These individuals must have negative test evidence, in the form of a rapid antigen test no more than 24 hours old or a PCR test no more than 48 hours old. The 2G rule applies to museum operations as well as all events.

All buildings of Benrath Palace may only be entered with a medical mouth-nose protection and the safety distance of at least 1.50 meters must be maintained during the entire visit.

Opening Hours

Museums
Sat & Sun | 11 am - 5 pm

Museum Shop
Tue - Fri | 12:30 am - 5 pm
Sat & Sun | 11 am - 5 pm

Palace Café
Fri, Sat & Sun | 12 am - 6 pm

Nightly closure of the palace forecourt

The forecourt will be closed at night between 10pm and 6am until further notice due to vandalism.

Site Map

Click here for our site plan.

Journey and Parking

Address
Stiftung Schloss und Park Benrath
Benrather Schloßallee 100-106
40597 Düsseldorf

Public Transport

Underground train U71: from Düsseltal via city centre to Benrath, exit at “Schloss Benrath”
Underground train U83: from Gerresheim via city centre to Benrath, exit at “Schloss Benrath”
Trains: S6, RE1, RE5, exit at “S-Bahnhof Benrath”, it’s only a ten-minute walk

By Car

A59, A46, exit: “Benrath”

Parking

Parking is available in every public lot around the museum, e.g.: at the Orangery on Urdenbacher Alle, on Hildener Straße, Meliesallee and on Benrodestraße, as well as on Benrather Schlossufer next to the Rhine. You can also use the nearby car parks on Cäcilienstraße and “Schlossgarage” on Paulistraße.

Accessibility

Due to its historic structure, the Palace and its buildings are only partially accessible for wheelchairs. Please note the following bits of information on accessibility:


Journey 

▪ No wheelchair-accessible bus or tram stops nearby 

▪ Handicapped parking is possible at the Northeast Gate (one spot) and at the Orangery parking lot (two spots)
 

Museum Corps de Logis

▪ A 20-cm step at the entrance, the door is 80 cm wide 

▪ Two separating doors in the building: 76 cm wide

▪ Wheelchair available (seat: 45 cm wide); electric wheelchairs are not allowed 

▪ Top floor only accessible via staircase 

▪ Steep cobblestone entrance ramp
 

Museum of Garden Art 

▪ Wheelchair users please let us know about your visit at the Museum Shop 

▪ Inner courtyard partially covered with cobblestone 

▪ Steps are covered by mobile ramps (assistance required) 

▪ Lift to first floor: 110 x 140 cm, the door is 90 cm wide

▪ Some of the separating doors in the building are only 78 cm wide

▪ Some steps in the building are not covered by ramps 

▪ A toilet for the handicapped is accessible from one side 

▪ Manoeuvrability area next to the toilet: 100 x 150 cm, the door is 90 cm wide


Museum of Natural History

▪ Wheelchair users please let us know about your visit at the Museum Shop

▪ Two steps at the entrance door 

▪ Two mobile ramps


Palace Café

▪ Electrical slide doors 

▪ The doors are 105 cm wide 

▪ Ground-level access

Tickets

Go to our website to conveniently purchase tickets online. They are also available via many booking offices as well as our on-site Museum Shop.

Tickets are neither returnable nor cancellable. 

Guides Tours

Enjoy a tour with your family, friends and guests and discover the unique architecture, the fabulous decoration and paintings of Benrath Palace. Visit the outstanding vestibule and overwhelming beauty of the main hall, where the Elector and his guests used to dance and celebrate. Find out more about the physical culture, the astonishing rituals of the time and plunge into the courtly life of the 18th century. Book your ticket online.

Of course, you can also book the guided tours of the Corps de Logis for your group. Our visitor service will be happy to advise you.

Taking Pictures at Benrath Palace

Taking pictures for private purposes (without flash, tripod etc.) is allowed during guided tours as long as other visitors are not disturbed beyond the unavoidable extent. If you are also interested in taking pictures for private use, you can book one of our photo shoots. However, the commercial use of pictures taken in the Palace or in the Park are not permitted without the Foundation’s consent.

Drones

As a general rule, taking drone images and the use of drones are not allowed on the premises.

Sanitation Facilities

Sanitation facilities are available at the Museums, the Museum Shop and the Palace Café during opening hours. 

Visiting the Park

The Park is free of charge and open throughout the year. The Foundation offers public and individual guided tours through the Park. Please contact our visitor service for more details.

Naturally, you are allowed to take your dog for a walk in the Park – but it must be kept on a leash. Please note: The park is under conservation and it’s the habitat of numerous ground-nesting birds which could be endangered by off-leash dogs.
Cycling is allowed exclusively along the signposted cycle path in the east of the park.
Ice-skating on the Palace Pond and the Reflecting Pond is strictly prohibited, as it is life-threateningly dangerous.
Please don’t feed the ducks! The garden office takes good care of our aquatic birds. Additional food will pollute the water, is very often not species-appropriate and increases the spreading of diseases.

Visiting with Small Children

In order to make your stay as convenient as possible for you and your small child(ren), there are pushchairs available at the Museum of Garden Art and the Museum of Natural History. They are free of charge.
At the Museum of Garden Art, there is also a baby changing unit at your disposal. Feel free to contact the security staff at the entrance.

Getting Married at Benrath Palace

In collaboration with the registry office of the City of Düsseldorf, the Foundation offers civil weddings in the Corps de Logis. For your wedding parties our festive rooms are at your disposal.